Ensuring the security and peace of mind that Arlo cameras provide requires a seamless connection between your devices and the digital realm. But what happens when you find yourself facing the frustrating challenge of an Arlo camera offline issue? In this blog, we will dive into the common reasons behind this inconvenience and arm you with effective troubleshooting steps to swiftly bring your Arlo cameras back online. Discover how to tackle connectivity hiccups, explore technical glitches, and navigate the path toward a reliable, uninterrupted surveillance experience. Let’s unravel the issue of the Arlo camera offline issue and empower you to regain control over your security system.
Why Is Arlo Camera Offline?
There can be several reasons why Arlo camera is offline. These cameras are designed to provide reliable security and monitoring, but various factors can disrupt their connectivity and cause them to temporarily disconnect from the network, causing Arlo camera offline problem. It’s important to understand some of the common reasons why is Arlo camera offline:
- Network Issues: One of the primary reasons for Arlo cameras going offline is network instability. If the camera loses its connection to the Wi-Fi network or the network itself experiences disruptions, the camera might go offline until the connection is re-established.
- Power Interruptions: Arlo cameras need a stable power source to operate. If there is a power outage or the camera loses its power supply, it can result in Arlo keeps going offline until power is restored.
- Signal Interference: Other electronic devices, walls, and physical obstructions can interfere with the Wi-Fi signal that Arlo cameras rely on. This interference can lead to an intermittent or complete loss of connectivity.
- Firmware Updates: Arlo cameras receive occasional firmware updates to improve performance, security, and features. During these updates, cameras might briefly go offline until the update process is complete.
- Camera Placement: The physical location of the camera can influence its connectivity. Cameras placed too far from the Wi-Fi router or in areas with weak signal strength might experience connectivity issues, results in Arlo offline problem.
- Environmental Conditions: Extreme weather, such as heavy rain, snow, or strong gusts, can have an impact on the camera’s operation. In such cases, it might cause Arlo keeps going offline to protect itself from potential damage.
- Account and App Issues: Sometimes, issues with the Arlo account or the mobile app can lead to cameras showing as offline even when they are not. These issues might require troubleshooting on the user’s end to restore connectivity.
- Device Malfunction: Like any electronic device, Arlo cameras can experience hardware or software malfunctions that cause Arlo camera offline problem. These malfunctions might require further diagnosis and potential repairs.
It’s important to note that while these reasons can explain why an Arlo camera says offline, finding a solution often involves troubleshooting and addressing the specific issue causing the offline status. If you’re experiencing frequent offline incidents with your Arlo camera.
How To Fix Arlo Camera Offline Problem:
Fixing the “Arlo camera offline” issue involves troubleshooting various potential causes, from connectivity problems to technical glitches. Arlo cameras are wireless security cameras that require a stable internet connection to operate. If your Arlo camera is showing as offline, here are some steps you can take to resolve the issue:
- Check Camera Power and Battery: If your Arlo device is offline, ensure that your Arlo camera has enough battery power or is connected to a power source. Low battery levels can cause the camera to go offline. If the battery is low, charge it or replace it with a fully charged one.
- Check Internet Connection: The most common reason for Arlo keeps going offline is a weak or unstable internet connection. Check that your Wi-Fi network is operational. Use additional devices or the internet to test the internet connection.
- Check Camera Placement: If your Arlo camera says offline, ensure that your camera is placed within a reasonable range of your Wi-Fi router to ensure a strong and stable signal. If the camera is too far from the router, it might struggle to maintain a reliable connection.
- Check Camera Firmware: Outdated firmware can sometimes cause Arlo camera offline issues. Check if there’s a firmware update available for your Arlo camera and install it if needed. You can usually update the firmware through the Arlo app.
- Restart Camera: If your Arlo camera is offline, try restarting the camera. You can do this by power cycling the camera. Remove the battery or disconnect it from the power source, wait a few seconds, and then reconnect it.
- Restart Bfase Station: Restart the Arlo base station if you have one. Unplug the base station from the power supply for a minute, then reconnect it.
- Check Arlo App: Open the Arlo app on your smartphone or tablet. Check if the camera appears offline there as well. If it does, you can try removing the camera from the app and then re-syncing it by following the setup instructions.
- Check Arlo Account: If your Arlo device is offline, make sure that your Arlo account is active and in good standing. Sometimes, account-related issues can cause cameras to go offline.
- Check for Interference: Other electronic devices, walls, or obstacles can interfere with the Wi-Fi signal. Try repositioning the camera to reduce any potential interference.
Remember that the steps mentioned above are general guidelines, and the specific process might vary depending on the model of your Arlo camera and the version of the Arlo app you are using.
How To Reset Arlo Camera:
Arlo camera reset can be useful if you’re experiencing issues with connectivity, pairing, or other technical problems. Here’s a general guide on how to reset Arlo camera:
Soft Reset (Restart):
- Sometimes, a soft reset (restarting the camera) can solve minor issues without needing a full reset.
- To reset Arlo camera, remove the battery from the camera, wait for a few seconds, and then reinsert it.
- Unplug the camera’s power adapter, wait for a few seconds, and then plug it back in.
Factory Reset (Hard Reset):
If a soft reset does not address the problem, you can execute a factory reset to return the camera to its original settings. Be warned that a factory reset will erase all camera settings and setups, requiring you to re-configure the camera.
To perform a factory reset:
- To factory reset Arlo camera, locate the reset button on your Arlo camera or base station. The location of reset button may vary depending on the model.
- Press & hold the reset button for roughly 10 seconds with a paperclip or a similar pointed object.
- Release the reset button when the LED indicators on the camera or base station start flashing.
- After releasing the button, wait for the camera or base station to complete the reset process. This may take a few minutes.
Remember that performing a factory reset should be a last resort when you’ve exhausted other troubleshooting options and are still facing significant issues with your Arlo camera.
While the ‘Arlo camera offline’ issue can be a frustrating obstacle, it’s important to remember that there’s a solution for every challenge. By following the troubleshooting steps outlined in this blog, you can confidently address the root causes of connectivity problems, whether they stem from network issues, technical glitches, or simple misconfigurations. The ability to swiftly bring your Arlo cameras back online not only restores your sense of security but also empowers you to fully utilize the advanced features these cameras offer. To know more about Arlo camera and resolve its related issues, you can visit our Arlo Support Page.